F.A.Q. (Frequently Asked Questions)


How can I confirm my reservation?

For a definitive confirmation of your booking we require a deposit whose amount varies according to the season and length of stay.Alternatively you can send us the data of your credit card from which we will directly withdraw the requested amount.
Ensure your stay with the stipulation of the "Europaische Reiseversicherung" insurance, to make your holidays even more serene.
In case of delay or non-payment of the deposit, we reserve the right to re-let the reserved room.

What is the check-in and check-out time?

Your room is available on the day of arrival from 2.00 pm. On the day of departure we kindly ask you to vacate the room by 10.00 am.
We will be glad, in case of availability, to offer you a Late Check Out.
Please inform us in case of arrival after 6.00 pm.

Can I take out a travel insurance?

Yes, to avoid unpleasant inconveniences we inform you that it is possible to take out the insurance we recommend: Hotel Plus cancellation of "Europaische Reiseversicherung", which is managed by an external body to our hotel management and which must be booked directly, stipulating a contract between insurance and customer.


Is there a wi-fi service in the rooms?

Yes, there is a free service for all guests both in the common areas and in the rooms.


Can I bring my dog ​​or cat with me?

Yes, all pets are welcome at Antines Hotel! What better place than the Dolomites for your four-legged friend?

The animals cannot enter into the Wellness area and inside the restaurant, but it is possible to arrange, with the Hotel staff, a place reserved for those who wish to bring their 4-legged friend with them during meals.

The cost of the extra service for pets (in-depth cleaning) amounts to € 10.00 per day, without food.


Can I use an area to store my bike?

Yes, there is a closed bicycle storage area, or you can bring your bike in to your room.

Is there an area for cleaning and maintenance of my bike?

Yes, there is a zone for washing the bicycle, a compressor to inflate the wheels and a counter for small repairs

Can I find food supplements / energy bars at the hotel?

Yes, we have the possibility of supplying energy bars

Can I book a mountain bike / ebike guide for guided tours in the hotel?

Yes, we can let you meet the Mountainbike / ebike guide directly at the hotel, in order to better plan your excursions and guided tours.


Are bikes available for hire and e-bikes at the hotel?

No, but the rental of bicycles also with assisted pedaling (e-bike) is a short walk from the hotel, where you can find specific equipment for bikers, assistance and repair.


Can I use a skiroom to deposit my ski equipment?

Yes, there is a skiroom which can be accessed comfortably from outside the hotel, equipped with a ski boot dryer, ski / snowboard racks and a counter for small repairs.
It is forbidden to walk inside the hotel with boots on.

How far are the ski lifts and ski slopes?

The cable car that goes up to Piz la Ila, departure of the famous Gran Risa ski slope, is a few meters from the hotel as well as the ski slopes of the Gardenaccia area. Easily reachable on foot, they are starting points for countless unforgettable ski tour itineraries like the Sellaronda, the Great War Tour or the Marmoloada skitour on the Queen of the Dolomites.

Is there a ski rental and ski service nearby?

Yes, right in front of the Hotel, easily reachable by foot. Our hotel customers benefit from a special discount on rental and repair rates.

Can I book a ski instructor in the hotel for lessons or guided ski tours?

Yes, we can let you meet the ski, telemark, snowboard and mono-ski instructor directly at the hotel in order to better plan your days on the snow for the whole family.

Can I buy the ski pass at the hotel?

Yes it is possible buying the skipass online (www.dolomitisuperski) and find it at the hotel reception on your arrival.


Is the hotel equipped with private parking?

Yes, for our guests we have both a private underground garage (for a fee and by reservation), and an uncovered parking in the square in front of the hotel, protected by a bar that opens with a special remote control that will be provided to you.


Are there special offers for groups?

Yes, for groups with a minimum of 20 people, special conditions are required to be requested when booking.


Is it possible to request variations on the menus or to prepare special dishes for food intolerances?

Yes, we are available to cook any type of dish on request, prior notice at time of booking about food tolerances or dietary preferences.

Is there a doctor for tourists and a pharmacy nearby?

There is a doctor for tourists in the village (our staff will be at your disposal to explain you the location of the study and / or to book home visits when necessary).

The pharmacy is located approx. 500 meters from the Hotel at the entrance of the village (towards Brunico), next to the petrol station.


Is there a miniclub or entertainment service for children?

No, there is no entertainment for children.

We have one games room equipped for the smallest and the possibility to freely access the pool, all day until h. 06.00 p.m. (accompanied by an adult).

A few steps from our Hotel there is a snow kindergarten (for a fee and by reservation, managed by the Ski School La Villa), for younger children.

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